Changelog

Jan 24, 2026

  • Jobs Clustering: Another significant improvement in auto assignment - Jobs clustering enables multiple jobs to be assigned to a rider simultaneously based on job proximity. This feature optimizes delivery routes, reduces fuel consumption, and lowers operational costs by allowing riders to handle multiple deliveries in a single trip.

Jan 3, 2026

  • Delivery Tracking: Introducing a brand new web application to track deliveries in real-time. This feature is particularly helpful for on-demand orders, as customers can now monitor the live location of their assigned rider throughout the delivery process, improving transparency and customer satisfaction.

Week of Nov 30, 2025 - Dec 6, 2025

  • New Cloud Region: Introducing a new cloud region deployment on Alibaba Cloud in Riyadh, Kingdom of Saudi Arabia. This expansion provides MENA region clients with the option to host their data locally, ensuring better performance and compliance with regional data residency requirements, including PDPL (Personal Data Protection Law) requirements of Saudi Arabia.

Nov 15, 2025

  • Geofence-Based Auto Assignment Enhancement: Enhanced geofence-based auto assignment now prioritizes packaged jobs and assigns older jobs to keep riders busy, reducing idle time at fulfillment centers. This improvement ensures better resource utilization and faster job completion rates.

Nov 1, 2025

  • New Auto Assignment Feature: Introduced the ability to automatically assign jobs to riders based on delivery zones. When a rider enters a delivery zone, they will be automatically assigned the oldest pending job in that zone, ensuring efficient job distribution and timely deliveries.

Oct 25, 2025

  • Added more filtering options for jobs API and branches API, providing greater flexibility in querying and retrieving data.
  • Fixed integer out of range error for webhook event logs, ensuring proper handling of large numeric values.

Oct 18, 2025

  • Real-Time Rider Tracking: Added the ability to track riders in real-time using the Android mobile application. This feature enables live location monitoring, improving dispatch efficiency and providing better visibility into rider movements.

Sep 27, 2025

  • Privacy Feature: Lynxo now supports automatic anonymization of end customer details based on configured retention days. This feature helps protect customer data and privacy by automatically removing or anonymizing personal information after the specified retention period, ensuring compliance with data protection regulations.

Sep 20, 2025

  • Rider Work Timings: Added support for rider work timings when adding or editing riders. This feature helps track active hours of riders throughout the day using their online status, enabling better workforce management and scheduling optimization.
  • Minor bug fixes and stability improvements.

Sep 6, 2025

  • Multi-Language Support: Added multi-language support for both dashboard and mobile applications. This includes support for RTL (Right-to-Left) languages, with Arabic being the first fully supported RTL language, making the platform more accessible to users in Arabic-speaking regions.

Aug 16, 2025

  • Delivery Zones: Introduced delivery zones for branches, allowing administrators to restrict deliveries based on multi-polygon geographic boundaries. This feature enables precise control over delivery areas and helps optimize route planning.

Aug 9, 2025

  • Server-Sent Events (SSE): Implemented Server-Sent Events for the live jobs dashboard, enabling real-time updates without requiring page refreshes. This provides a more responsive and interactive user experience for monitoring job statuses and updates.

Aug 2, 2025

  • Secure Image Handling: All image assets, including delivery proof images and other private images, are now handled through signed S3 URLs. This ensures secure, time-limited access to sensitive images while maintaining proper access control.
  • Various bug fixes and performance improvements.

Jul 12, 2025

  • Added the ability to search riders, making it easier to find and manage rider profiles.
  • Jobs can now be created using geo coordinates without the necessity of creating branches first, providing more flexibility in job creation and management.

Jun 28, 2025

  • Webhooks and Event Logs: Implemented comprehensive webhook functionality and event logging system. This allows external systems to receive real-time notifications about important events and provides detailed audit trails for all system activities.

Jun 21, 2025 - Launch

  • Go-Live of Lynxo: Official launch of Lynxo - Enterprise Delivery Management Solution.
  • Core features include Branch Management, Team Management, and Job Management, providing a comprehensive platform for managing delivery operations at scale.